Course Booking Terms and Conditions

Have any questions about our CMRCA policies or our terms and conditions? You’ve found the right place.

Duration of Courses

All courses are run on a daily basis. Itineraries are not set in stone and can be adjusted according to a client’s needs. A sample itinerary is as follows:

08.00 – 08.15: Arrive at CMRCA and receive equipment
08.30 – 10.30: Transport to the activity site
10.45 – 12.30: Morning Activity
12.30 – 13.30: Lunch
13.30 – 16.30: Afternoon Activity
16.30 – 18.30: Return to CMRCA


Instruction, transportation from CMRCA to activity site, equipment, lunch, water, insurance, a coupon for 20% off 1 item at the CMRCA adventure store, one-day bouldering gym pass, and discount on additional courses. Multi-day courses do not include lodging or other meals (unless explicitly stated). Please arrive at our shop between 8:00-8:15 in the morning. All courses will return to the shop around 18:00-18:30. Pick-up/drop-off requests can be made during the booking process. Additional charges will apply. We strongly encourage all clients to find their own way to our shop. Give us a call — we can help!

Terms and Conditions:

Participation in this or any CMRCA Co Ltd’s program is subject to the acceptance and signing of CMRCA Co. Ltd’s participant agreement, release, and assumption of risk.

Payment to CMRCA is due at the time of booking to make a reservation. We will hold your reservation for 24 hours, please make sure to pay within that time. If we do not receive payment within that time, we will be unable to hold your booking. Online payments are processed through Paypal. You do not need to have a Paypal account to pay with a credit card. Due to issues in the past, we do not make reservations by web or email with the option to pay cash upon arrival. If you would like to pay cash, please come visit our Adventure Store to make a booking.

Cancellation Policy:

Courses may be canceled 3 days prior to the tour date for a full refund. Courses canceled within 3 days of the tour date will be charged a fee of 500 THB per person until 24 hours before the course. Cancellations made within 24 hours of the course will not be refunded. A no show will be charged the full amount. If the client is sick, the course can be rescheduled one time for a 500 THB rescheduling fee. CMRCA does not guarantee that the date desired by the client will be available. If the client is not available for the rescheduled time, the cancellation fee of THB 500 will be charged. If the client is unable to participate due to alcohol or drugs, no refund will be given.

Rain/Severe Weather Policy:

In case of severe weather, CMRCA will reschedule for the next available day. If the client is not available, a full refund will be given.

If the weather is uncertain, CMRCA will allow the client the opportunity to decide if they would like to go or wait for another day. If they choose to go and the course is rained out, no refund will be given. CMRCA guides will make every effort to find climbing areas where rain is not an issue. When possible CMRCA will provide other services in lieu of the course such as visits to the San Kamphaeng Hot Springs or Muang On Cave if a rain-out occurs.

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